ispyPLUS

Wednesday 15th September

09.00 - 13.00     Conference “Ancillary Revenue: Dreaming or Streaming ahead?” Sponsored by Valrhona

Welcomes:

Christine Martin. Managing Director. TRT

Ziad Jabre. Global Accounts Manager. Mars

Moderated by: Dermot Davitt. Deputy Publlisher. The Moodie Report

Speakers:

Wayne Hemingway, retail entrepreneur, creator of fashion label Red or Dead and Vintage at Goodwood

Raja Dato’ Nordiana Zainal Shah. GM Corporate Marketing & Loyalty Programme. Malaysian Airlines

John McDonnell. COO. Patron

Carl Gissing. Customer Services Director. Thomson Airways

Summary: Dermot Davitt

Closing remarks and thanks Ziad Jabre. Global Accounts Manager. Mars

Afternoon programme briefing

13.00 - 14.00     Lunch

14.00 - 15.30     Speed networking

15.30 - 18.00     Structured networking

19.00 - 23.00     A night at the Races sponsored by DFASS and Diageo drinks and dinner

ispyPLUS Thursday 17th

08.00 - 11.00     Networking breakfast

11.00 - 13.00     Workshop "What are the ancillary revenues of the future?"

Panel:

Airline: Daniel Kerrison, flydubai

Concessionaire: John Garner, Vice President Purchasing, DFASS

Supplier: Sandro Bottega, President. Distilleria Bottega

Concessionaire: Niklas Julin, Inflight Services Group Europe AB

Industry expert: Rakhita Jayawardena. President. Centaur Travel Retail

13.00 - 14.00     Lunch

14.00 - 18.00     Structured networking

19.00 - 23.00     Drinks, dinner and ispyPLUS Supplier of the Year awards evening. Sponsored by Alpha

ispyPLUS Friday 17th

Airline delegates:

08.30 - 13.30     Coty Prestige Product Enlightenment

                      Mars in your eyes

                      gategroup Green minds think alike

13.30 - 14.30     Lunch

14.30 - 17.00     Structured networking

Sponsor deleagtes:

10.00 - 13.30     Supplier only conference

13.30 - 14.30     Lunch

14.30 - 17.00     Structured networking

All:

18.45 - 19.30     Champagne drinks reception sponsored by Diageo

19.30 - 02.00     Gala awards presentations and dinner